Due to the unique nature of the business and usability of the product/personal care/handmade unique item – I do not typically accept returns. However, your happiness and satisfaction are important to me and if there is an issue with your order I want to make it right. Please email me at orders@smallbatchsoapshop.com so that we can come to a resolution.
Return Policy: Used soap is not eligible for return. If your soap or item is in new condition and in original packaging and has not been used – it may be eligible for a return up to 30 days from the date of purchase. Please contact orders@smallbatchsoapshop.com to initiate a return or obtain help with your order.